At Sunshine Coast University Private Hospital, we’re more than a healthcare provider - we’re a community of dedicated professionals driven by a shared purpose: delivering exceptional, patient‑centred care.
Located on the vibrant Kawana Health Campus and proudly owned and operated by Ramsay Health Care - Australia’s largest and most respected private hospital operator - we combine world‑class facilities with a compassionate, people‑first approach. Our 200+ bed hospital offers a comprehensive range of surgical, medical, and critical care services, supported by advanced technology and a multidisciplinary team committed to excellence.
When you join Sunshine Coast University Private Hospital, you’re not just starting a job - you’re becoming part of a supportive, collaborative environment where your skills are valued, your wellbeing matters, and your career can thrive!
Job DescriptionWe are seeking professional, organised and enthusiastic individuals to provide administrative assistance to our Pre-Admissions Ward and Front Office. Permanent full-time opportunities available.
Your responsibilities will include but are not limited to:
- Process patient payments over the phone
- Maintain and department balance spreadsheets as required (e.g. banking)
- Undertake daily banking, accounts payable and debt collection functions when required
- Sort, scan and file all mail and paperwork and documentation relating to assessment or payment of patient invoices
- Efficient and accurate data entry of patient pre-admission prior to their admission
- Processing of patient confirmation letters for future admissions as required
- Process incoming correspondence and action as required
- Assistance in confirmation calls to next day admission patients
Why You'll Love Working With Us!
- Supportive & Collaborative Team Culture – You’ll be part of a close-knit, multidisciplinary team that values your expertise, listens to your ideas, and celebrates your wins
- Breathtaking Location – Imagine finishing your shift and being minutes away from pristine beaches, lush hinterland trails, and vibrant coastal cafés. The Sunshine Coast offers a relaxed, outdoor lifestyle that’s hard to beat.
- Positive Workplace Culture – Be part of a hospital that values diversity, inclusion, and the wellbeing of its staff as much as its patients.
Essential Criteria
- Previous experience in a customer service-related area
- Effective communication and interpersonal skills
- Proven ability to work effectively in a team environment and independently
as required - Strong customer service skills
- Strong attention to detail
- Strong keyboard and computer skills using the MS Office programs
- Able to complete tasks within designated timeframes
Desirable Criteria
- Previous experience in hospital administration
- Knowledge and understanding of health funds, policies and related
contracts - Certificate in Medical Terminology
- Experience in hospital mainframe systems
- Previous experience in accounting related roles
Employee Benefits
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Remuneration: An hourly rate of $30.43 - $31.73 + superannuation, based on experience.
Additional Information- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require proof of immunisation against infectious diseases.
Apply Now
All applications must be lodged online.
Applications close: 6th October 2026
Reference number: JR116288
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
