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RMIT University

Administration and Operations Officer

Posted 10 Days Ago
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In-Office
Melbourne, Victoria, AUS
Entry level
In-Office
Melbourne, Victoria, AUS
Entry level
Provides administrative and operational support for a university School of Engineering, coordinating facilities, events, projects, compliance, stakeholder communications, financial and procurement processes, HR administration, reporting, and process improvement. The role manages competing priorities, tracks actions and deadlines, maintains accurate operational information, supports service teams, and helps resolve practical issues in a collaborative hybrid environment.
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Overview:

  • Full-time, Continuing position

  • Salary Professional Level 6 + 17% Superannuation and Flexible Working Arrangements

  • Based at the Melbourne CBD campus, and hybrid ways of working

    About You
    As an Administration and Operations Officer, you’ll play a key role in keeping the School of Engineering running smoothly, providing practical operational support across facilities, events, projects, compliance and stakeholder coordination. Working as part of the School Operations team, you’ll partner with Heads of Department, departmental leaders and teams across the University to coordinate day-to-day priorities. You’ll act as a key point of contact for staff, working closely with areas such as Property Services, Finance, HR and IT to resolve queries and progress operational matters efficiently.

    You’ll be a highly organised and proactive professional who thrives in a busy, collaborative environment. With strong attention to detail, sound judgement and excellent communication skills, you’ll be confident managing competing priorities, building positive stakeholder relationships and finding practical solutions to day-to-day challenges. This is a great opportunity for someone who enjoys variety, problem solving and contributing to a supportive, service-focused team environment.

    To be successful in this position, you will have as a minimum:

    • Demonstrated experience providing high-quality operational and administrative support in a complex organisation, including the ability to manage competing priorities, coordinate information, track actions and deliver outcomes to agreed timeframes.

    • Demonstrated ability to coordinate facilities, space, equipment, minor works or infrastructure-related activities, including effective follow-up and liaison with property services, IT and other service teams.

    • Demonstrated ability to support events, workshops, seminars or engagement activities, including planning support, logistics, communications, stakeholder coordination and post-event follow-up.

    • Demonstrated experience providing project or operational coordination support, including action tracking, meeting follow-up, implementation monitoring, status updates and coordination of agreed next steps.

    • Strong interpersonal and communication skills, with the ability to work effectively with academic leaders, professional staff, College shared services and University service areas to support clear information flow and timely resolution of practical issues.

    • Demonstrated ability to monitor compliance requirements, deadlines, mandatory training, risk-related actions or local business processes, with the judgement to identify, escalate and follow up issues appropriately.

    • Demonstrated ability to prepare and maintain accurate operational information, reports, action registers, data sets, websites, publications or University systems to support decision-making and service delivery.

    • Proven ability to support routine financial, procurement, HR or workforce administration processes with accuracy, attention to detail and awareness of relevant policies and procedures.

    • Evidence of contributing to practical problem solving, process improvement and consistent ways of working within an academic, professional services or similarly complex environment.

    • Proven ability to foster a positive, inclusive and service-oriented work environment that supports collaboration, accountability and teamwork.

    Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

    About the Portfolio

    The STEM College holds a leading position in the science, technology, engineering, mathematics, and health (STEM) fields. We are uniquely positioned to influence and partner with industry, and to support collaboration across all areas of STEM.

    The STEM College employs 1,000 staff who deliver onshore and offshore programs to approximately 25,000 students. Our vibrant research community attracts funding from a range of government and industry sources in support of high impact research that transforms industries, shapes lives and communities. The College offers higher education programs across all STEM disciplines at the Bachelor, Master and PhD levels, and ensure our students experience an education that is work-aligned and life- changing.

    To Apply 

    Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

    For further information about this position, please see the Position Description hyperlinked below or contact the Talent Team via email [email protected]. Please do not send your application to this contact.

    Position Description: Administration and Operations Officer

    Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.  

    #LI-Hybrid

    Applications Close:4 Sept 2026 11.59 pm

    RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 


    In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes.  All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.  Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.

     

    At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

     

    We are a Circle Back Initiative Employer – we commit to respond to every applicant. 

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