As an Account Manager at Xero, you will grow and manage relationships with existing accounting partners, optimize territory management, identify sales opportunities, and ensure activity targets are met while maintaining knowledge of Xero's features.
Our Purpose
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
How you’ll make an impact:
As an Account Manager here at Xero you are responsible for growing, developing and managing Xero’s relationships with existing Xero Accounting & Bookkeeping Partners. This includes moving them through Xero status’ by signing clients onto Xero, developing business plans with partners to develop their online strategy and managing within dedicated regions to recruit, educate and grow the Xero Partner channel. In this role you will make a large impact to great individuals growing their business.
What you'll do:
- Effective territory management through categorisation and prioritisation of all new and existing Accounting and Bookkeeping Partners
- Identify sales opportunities to build a sales pipeline
- Strategically prioritise and manage your day to optimise calling time to meet monthly sales and call targets
- Identify opportunities to develop business plans to produce larger or longer term deals and work with the Partner to implement them and manage on an ongoing basis
- Run and present at Xero sales events and drive attendance for these events across your Partners
- Increase penetration within the existing Partner base
- Ensure knowledge of Xero features and functionality is kept up to date via Xero training and update webinars
- Ensure activity targets are met
- Increase and maintain the percentage of certified partners ensuring attendance of re-certification where required
- Keep all information, relating to inbound and outbound calls, up-to-date at all times inSalesforce.
What you'll bring with you:
- Direct experience in inbound phone and email sales
- Proven sales performance with the ability to create a quick and strong rapport with partners over the phone
- An interest and intrigue in the emerging online accounting market
- Accounting Product knowledge and understanding of the workings of an Accounting Practice
- Attention to detail and follow-up
- Direct experience with long term sales cycles and managing long term client relationships
- Loads of initiative and self-motivation
- Experience with presentation and spreadsheet tools including a CRM database
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Top Skills
Presentation Tools
Salesforce
Spreadsheet Tools
Xero Hawthorn West, Victoria, AUS Office
Xero Melbourne (HQ) Office
Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.
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