Account Director

The Account Director is an individual contributor (with opportunity to manage a team) that is responsible for the development and implementation of sales strategies and practices for its market by delivering sales targets and meeting KPI’s through the management of a mixed portfolio of clients whilst implementing strategic account management and key account planning programs.

As an Account Director, you will have a strong customer focus; interpreting customer inquiries or requests and take appropriate actions to produce high levels of customer satisfaction.

To be successful in this role, you will have experience and be motivated to proactively drive revenue from previously unknown or under-leveraged sources and identify and develop opportunities through research and networking. Additionally, you will offer insightful and strategic solutions to business objectives while developing knowledge of client sectors, business, industry issues and products and solutions.

Other duties may be assigned at the discretion of management in the context of the role:

• Deliver sales targets and meet KPI's through the management of a mixed portfolio of new business and existing clients.

• Proactively drive revenue from previously unknown or under leveraged sources.

• Source opportunities through research and networking.

• Implement strategic account management and key account planning programs.

• Prepare a wide range of written proposals including full costing quotations.

• Offer insightful and strategic solutions to business objectives.

• Support the implementation of marketing programs, new product rollouts and other initiatives.

• Develop knowledge of client sectors, business, industry issues and products and solutions.

Experience

• 6+ years of work experience and at least 3 years in the field of Market Research is essential

• Good experience working with media and advertiser clients

Knowledge & Skill

• Strong academic background

• Proven success in achieving targets and KPI’s, relationship builder with a growth mindset, and excellent communication skills with the ability to communicate effectively to both internal and external stakeholders

• Strong organizational skills with the ability to prioritize tasks to meet a range of tight deadlines

• Excellent attention to detail, be a proactive and motivated 'go getter' who thrives in a sales environment

• Proficient in Microsoft office suite, including Word, Excel, PowerPoint and Outlook and experience using CRM tools is a plus

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcome and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.

• 5 weeks annual leave after completing 2 years’ service

• Flexible working arrangements to suit your lifestyle needs

• Wellness perks such as flu vaccines, free counselling services, health advice etc.

• Career Development with global opportunities

• A culture of appreciation with chances to give and receive appreciation from peers all over the world

• Collaborative and supportive team environment with social events all year round

• Access to development courses and additional training from our internal L&D portal.

• GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing

• Charity matching to support your fundraising efforts

• Education Assistance to enhance your professional and personal growth

• Central and convenient office location within walking distance to public transport

• Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and team are diverse and guide clients on ways to be more inclusive in their research.

• Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients