Teams at Zip Co

Own Zip’s Expected Credit Loss and loss forecasting processes, including monthly production, quarterly parameter monitoring, methodology, scenario and variance analysis, back testing, controls, automation, and audit support. Analyze portfolio performance, delinquency, and write-offs to produce clear recommendations for Credit Risk and Finance stakeholders. Improve data governance, analytical code, forecast accuracy, and explainability while supporting bad debt initiatives and exploring AI-enabled improvements.

Provide L2/3 operational support for enterprise IT platforms, endpoints and infrastructure. Engineer, maintain and automate Microsoft, Apple and cloud workplace technologies; monitor system health, resolve incidents, implement long-term fixes, document standards, run projects and mentor junior analysts while partnering with security and People Ops.

Design, build and scale production-ready AI capabilities and applications using Python and modern cloud tech. Collaborate with cross-functional teams to deliver secure, observable, and responsible AI solutions, mentor engineers, drive architecture decisions, and ensure operational excellence across AI platforms.