What's It Like to Work at Xero?

Xero supports employee job satisfaction by combining purpose-driven work, flexible ways of working, long-term career development and a strong focus on employee wellbeing within a values-led culture. The company's purpose is to make life better for small businesses and its core values—"Go Bold by making magic happen, Go Fast because the future doesn’t wait, Go Further by aiming higher, and Go Together because we win as one” —shape how teams collaborate, innovate and support one another. Employees are encouraged to do meaningful work that directly helps millions of small businesses while growing their own careers through mentorship, learning opportunities and employee ownership. 

• Purpose-driven work with global impact: Employees contribute to products used by millions of subscribers and small businesses around the world, giving teams direct visibility into the impact of their work. Xero emphasizes creating technology that helps entrepreneurs, accountants and bookkeepers thrive, while employees describe working on products that simplify financial management and create meaningful outcomes for customers. Employees shared that Xero enables people to do their best work while contributing to something that positively impacts small businesses globally.
• Values-led culture built around people: Xero's operating philosophy centers on its four company values: Go Bold by making magic happen, Go Fast because the future doesn’t wait, Go Further by aiming higher, and Go Together because we win as one. The company reinforces these values through employee engagement surveys, all hands, CEO Ask-Me-Anything sessions, global hackathons, cross-functional AI innovation projects, volunteering events, team rituals and regular opportunities for employees to shape company initiatives.
• Continuous learning and career development: Xero invests heavily in employee growth through mentorship programs, LinkedIn Learning, professional development budgets, our capabilities and career framework, internal mobility and customized internal development paths. Every employee has access to Mentorloop to connect with mentors across the organization, Modern Health for professional coaching, and other development planning and learning opportunities are embedded throughout the employee experience. Built In also highlights structured promotion opportunities and internal career growth and mobility.
• Flexible work and comprehensive wellbeing support: Xero complements its culture with benefits designed to help employees perform at their best both professionally and personally. Eligible employees have access to an Employee Share Plan, comprehensive medical coverage, retirement benefits, generous parental leave, fertility and family-forming support, flexible working arrangements, generous PTO, wellbeing leave, company-wide shutdown days, volunteer leave, mental health coaching through Modern Health, Employee Assistance Programs and wellbeing allowances. One employee shared that Xero supports work-life balance through wellbeing days, Xtra leave and flex work for when life happens.
• Employee ownership and recognition: Xero reinforces employee engagement by giving eligible employees an opportunity to participate in its Employee Share Plan, helping employees share in the company's long-term success. Engagement surveys, employee recognition programs, culture committees and regular feedback initiatives further reinforce employee contributions and give employees opportunities to influence how the company evolves.
• External signals:
  • Top-rated workplace culture: Employees give Xero an A+ Culture score and ranks the company among the Top 5% of similarly sized companies for overall workplace culture based on employee feedback. (Comparably)
  • Strong employee wellbeing: Employees give Xero a 4.3/5 overall rating, including 4.3/5 for work-life balance and 4.3/5 for workplace culture, with reviewers frequently highlighting flexibility, supportive colleagues and meaningful work. (Indeed)

Bottom line: Xero supports employee job satisfaction by combining meaningful work that helps small businesses succeed with a people-first culture centered on flexibility, wellbeing and continuous development. Employees are encouraged to take ownership of their careers while benefiting from comprehensive rewards and a workplace designed to help people thrive personally and professionally.