Design and build scalable data solutions spanning ingestion, modelling, pipelines, and platform infrastructure. Own complex technical problems, improve data quality and self-service capabilities, and operate production systems with monitoring and incident response. Use Snowflake, dbt, Prefect, AWS, Terraform, and Flink to develop reliable data platforms and real-time products. Collaborate with product, security, engineering, and data-consuming teams while promoting automation, testing, CI/CD, and modern engineering practices.

Lead global product marketing for Xero Payments, including bill and invoice payments. Define customer value propositions, positioning, messaging, launch strategies, enablement, and growth initiatives. Partner with Product, Strategy, Design, Analytics, Lifecycle, Sales, and regional teams to assess market opportunities, improve adoption and revenue, and develop measurable customer lifecycle experiments across geographies.

Build and operate Xero’s enterprise Salesforce platform through hands-on development, code reviews, design reviews, incident response, proofs of concept, security improvements, CI/CD automation, release engineering, observability, and agentic change management. The role partners across engineering teams, writes technical documentation, sets platform standards, supports production reliability, and mentors senior engineers while maintaining high deployment and uptime standards.