Lead the modernization of the marketing data platform and integrate AI across data products. Replace legacy frameworks with scalable, real-time solutions, dismantle data silos, and establish a single source of truth. Collaborate with data engineering, applied science, and commercial stakeholders to translate strategy into deliverables, embed AI into workflows, and deliver reporting enhancements that enable data-driven decisions for internal teams and customers.

Transition accounting professionals into advisory sales roles by consulting with accounting firms on digital transformation using the Xero platform. Build relationships with decision-makers, diagnose practice needs, recommend cloud accounting solutions, work autonomously across a territory, and drive partner outcomes while supporting firm efficiency and growth.

Provide frontline support to small business owners, bookkeepers, and accountants via phone, email, and chat. Use accounting fundamentals to resolve queries, perform proactive outreach, and escalate when needed. Help customers realize Xero's value, meet quality and turnaround targets, and collaborate across teams to improve service.