Teams at Twinings Ovaltine

Develop and maintain 24-month demand forecasts, including baseline, promotional, new product, delist and clearance planning. Lead monthly Volume Reviews and Commercial Reviews, monitor forecast accuracy and bias, identify risks and opportunities, and collaborate with Sales, Finance, Marketing, Category and Supply Planning. Partner with retailers using scan and point-of-sale data, support IBP and S&OE processes, manage planning systems and reports, and drive improvements in forecasting governance, analytics and processes.

Manages day-to-day ecommerce operations across Amazon and eGrocery channels, including product listings, catalogue data, digital shelf content, retailer portals, promotions, availability, and retail media campaigns. Coordinates with sales, supply chain, marketing, finance, agencies, and retailers to resolve issues and improve online discoverability and conversion. Tracks campaign performance, prepares reports, maintains operational records, and supports forecasting and customer planning.

Lead tea category management for Australian grocery customers by developing category review decks, retailer strategies, joint business plans, commercial recommendations, forecasts, and channel growth opportunities. Analyze category, brand, customer, shopper, and channel data to guide negotiations, range reviews, pricing, promotions, innovation, and business planning. Partner cross-functionally with Sales, Marketing, Finance, and retailers while monitoring performance and delivering reporting and insight-led recommendations.