Teams at Team Global Express

Provide strategic and practical industrial and employee relations advice, support enterprise bargaining and negotiations, represent the business at Fair Work Commission, manage compliance and audits of industrial instruments, identify and resolve I&ER risks, deliver training, and track legislative and case law developments.

Lead a high-performing customer onboarding and implementation team, driving governance and customer satisfaction through strategic implementations and engagement with senior stakeholders.

Manage and grow a portfolio of complex, high-value customers by building relationships, identifying upsell/cross-sell opportunities, negotiating commercial agreements, developing account plans, collaborating with internal teams, and managing pipeline and forecasts via CRM systems to meet revenue targets.