Teams at TAL Australia

Manage a portfolio of TPD and IP life insurance claims end-to-end, assess and finalise payments, engage medical/legal specialists and third-party providers, and deliver high-quality customer and client communication throughout the claims process.

Lead TAL's delivery of claims for AustralianSuper, shaping claims strategy, ensuring service excellence, strengthening partner relationships, improving member outcomes, and building high-performing claims teams while managing risk and governance.

Manage and grow a panel of financial advisers to drive sales of life insurance products. Represent the company at industry events, deliver product insights and training, execute targeted engagement plans, and collaborate nationally to improve adviser outcomes and business growth.