Jobs at Sirva Worldwide, Inc.

Manages inbound sales enquiries for moving and relocation services, qualifying leads, scheduling inspections, preparing quotes, negotiating within approved margins, and following up through sale closure. The role maintains client relationships, coordinates internal departments and external vendors, conducts virtual inspections when needed, promotes Allied services and insurance products, and transfers confirmed work to operations.

Manage domestic and international client accounts, serving as the primary contact and ensuring strong service delivery and customer satisfaction. Oversee program performance, provide strategic account support, analyze data, report results, identify revenue-growth opportunities, and collaborate with operational, finance, supply chain, and implementation teams. The role also includes mentoring, knowledge sharing, and providing subject matter expertise.

Administer and support Windows Server, cloud, virtualization, identity, Microsoft 365, storage, backup, and enterprise infrastructure environments. Monitor performance and availability, manage provisioning, patching, upgrades, security controls, and incident resolution. Troubleshoot infrastructure issues, document procedures, support migrations and disaster recovery activities, and collaborate with network, security, and application teams. Participate in on-call and after-hours maintenance rotations.

Leads pricing strategy for global relocation accounts, balancing revenue growth, competitiveness, and profitability. Manages complex pricing exercises, analyzes client profitability and financial drivers, develops pricing models and structures, and provides recommendations to senior leadership. Partners with Finance, FP&A, Client Development, and Client Service teams to improve financial performance, support new business opportunities, and enhance pricing analytics.