Teams at ServiceNow

The Customer Success Executive will lead post-sales activities, drive customer success strategies, and enhance business transformation across key accounts, fostering relationships with C-level executives.

In this role, you'll manage customer relationships, advocate for their needs, guide them on ServiceNow products, and mentor implementation teams. You'll also focus on customer satisfaction and create innovative IT management solutions while liaising with various stakeholders.

The Principal Strategist will advise executives on AI-enabled transformation in the Mining & Utilities sector, lead workshops, develop customer relationships, and create actionable insights for productivity improvements.