Jobs at Service Stream Limited

Lead the design, operation, optimization, security, and continuous improvement of a national enterprise network across LAN, WAN, SD-WAN, cloud, and security environments. Deliver major infrastructure projects, resolve complex incidents, manage vendors and stakeholders, maintain compliance and documentation, contribute to architecture roadmaps, and mentor junior engineers. The role requires hands-on expertise with AWS, Azure, Cisco networking, monitoring tools, and enterprise security technologies, plus participation in on-call support.

Administer and optimise AWS, Azure, Microsoft 365, Windows, and Linux environments. Responsibilities include cloud administration, infrastructure management, security hardening, vulnerability remediation, networking, automation, monitoring, backup and recovery, incident response, and vendor coordination. The role supports Defence-related technology environments and drives continuous improvement, platform resilience, patch compliance, and operational efficiency.

Coordinates day-to-day activities for a national telecommunications aerial program. Responsibilities include tracking work orders, supporting field supervisors and contractors, monitoring workloads and delays, maintaining records and reports, coordinating stakeholder communications, assisting with onboarding and meetings, and supporting continuous improvement. The role requires strong administration, organisation, communication, documentation, and computer skills.

Leads cloud, network, and infrastructure engineering across hybrid AWS and Azure environments. Responsibilities include infrastructure security, reliability, performance, automation, cloud migration, networking, vulnerability remediation, incident response, compliance, project delivery, vendor management, and technical governance. The role manages and develops engineers, drives technology transformation, serves as a senior escalation point, and leads initiatives aligned with the ACSC Essential Eight ML2 framework.

Design, build and maintain cloud-native SAP BTP applications and enterprise integrations using CAP (Node.js/Java) and SAP Integration Suite (CPI). Develop APIs (OData/REST), event-driven processes, iFlows, security/authentication, CI/CD pipelines, and integrations with S/4HANA, ECC, Salesforce and other systems. Provide technical leadership, governance, code reviews, monitoring, performance optimisation and platform cost control.

Coordinates workforce scheduling, work-order allocation, customer access arrangements, inductions, approvals, field-resource planning, compliance, and daily completion across multiple advanced metering contracts. Maintains administrative records and databases, prepares scheduling progress reports, supports client and stakeholder meetings, and ensures work meets contractual quality, safety, and service requirements. The role requires strong organization, problem-solving, communication, attention to detail, and the ability to manage competing priorities.

Accountant responsible for month-end journals, reconciliations, financial reporting, audit support, forecasting, cash-flow modelling, billing, and overhead analysis. The role partners with operational and project teams, provides financial insights, supports stakeholder reporting, and contributes to process improvement. It requires SAP experience, strong Excel skills, and at least two years of accounting experience. The position is hybrid in Clayton, Victoria, and provides maternity leave coverage through February 2028.

Graduate mechanical or electrical engineering position supporting the South East Water Maintenance Program. The two-year program provides job rotations, structured learning, mentoring, professional membership, site visits, and exposure to utilities engineering projects. Candidates must have recently completed or be completing a three-year engineering degree, work full-time from February 2027, hold Australian or New Zealand citizenship or permanent residency, and have a current Australian driver's licence.

Coordinates workforce scheduling, forecasting, performance monitoring, and operational reporting. Analyzes historical data, business trends, workforce capabilities, and operational requirements to forecast demand and identify resource gaps. Supports technician onboarding, subcontractor sourcing and retention, compliance documentation, stakeholder collaboration, process improvement, and performance recommendations. The role also develops reporting insights and applies analytical tools to improve forecasting accuracy and operational decision-making.

Coordinates utility field work orders from scheduling through completion across multiple contracts. Responsibilities include workforce scheduling, triage, resource allocation, customer and building manager communications, consent collection, database and client-system updates, leave coordination, compliance monitoring, and supporting field-team productivity. The role requires rotating shifts, strong administration and organization, attention to detail, problem-solving, and adherence to contractual, safety, regulatory, client, retailer, and AEMO requirements.

Develop, support, modernize, and deploy business-critical applications and integrations. Responsibilities include troubleshooting incidents, conducting root cause analysis, developing secure scalable solutions, optimizing SQL Server databases, supporting REST APIs and migrations, managing releases, remediating vulnerabilities, and improving application reliability. The role requires collaboration with infrastructure, DBA, vendor, and business stakeholders in a hybrid environment.

Maintains and quality-checks employee data throughout the employment lifecycle, ensuring accuracy, compliance, service-level performance, and audit readiness. Resolves complex HR administration queries, supports ServiceNow workflows, mentors Employee Data Officers, and partners with employees, managers, payroll, and operational stakeholders. The role also identifies process improvements and supports data governance, workload prioritization, and continuous improvement initiatives.

Leads Service Desk and End User Computing operations as second-in-command to the Head of Digital Support. Responsibilities include team leadership, queue and workload management, technical escalation, troubleshooting Microsoft workplace technologies, major incident coordination, ITIL service management, stakeholder communications, performance reporting, and continuous improvement. The role is hands-on and requires onsite work in Melbourne, Australian or New Zealand citizenship, and an Australian driver’s licence.

Support and configure the JAMS asset management platform for Transport operations. Gather requirements, maintain workflows and reference data, troubleshoot issues, coordinate testing and deployments, manage defects, improve processes and data quality, develop reports and extracts, support integrations, and maintain governance, documentation, training, access controls, and change-management standards.

Coordinate traffic management schedules, resources, work orders, vehicles, equipment, subcontractors, and traffic controllers across multiple projects. Prepare operational reports, manage timesheets, liaise with stakeholders, monitor compliance with traffic management standards, and respond to changing priorities. The role also supports major events, weekend works, incident reporting, and safe, timely project delivery.