Teams at SEEK (seek.com)

Designs and manages automated, multi-channel customer journeys across eight APAC markets using Salesforce Marketing Cloud. Responsibilities include journey monitoring, audience segmentation, personalization, performance analysis, optimization, lifecycle messaging, and resolving platform or data issues. The role translates customer insights and business requirements into journey plans while collaborating with product, commercial, operations, sales, and technical teams.

Leads design-technology initiatives that bring SEEK’s design system to life through high-fidelity prototypes, component and token development, Figma plugins, internal tools, automation, and AI-supported workflows. Partners with designers, engineers, researchers, and product stakeholders to improve accessibility, performance, handoff, and system-aligned product delivery. Mentors practitioners and evolves documentation and practices.

Analyze and model cloud, AI, and SaaS cost data across AWS, GCP, and vendor sources. Build QuickSight dashboards, forecasts, anomaly detection models, and unit economics reporting for engineering, Finance, and leadership. Extend FinOps analytics to AI workloads, including token, inference, API, and GPU costs. Automate insight generation, maintain trusted datasets, and collaborate cross-functionally to improve technology-spend visibility and optimization.