RoomPriceGenie
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Machine Learning • Software
Manage technical support and integrations for a B2B SaaS hospitality platform. Coordinate API and integration issue resolution between customers, technology partners, and internal teams; support partner onboarding, pilots, and launches; maintain integration documentation; uphold quality standards; interpret JSON/XML logs; and communicate technical solutions clearly. The role requires hotel technology knowledge, customer focus, strong communication, attention to detail, and English fluency while working in the Australian time zone.