Proofpoint

Sydney
3,780 Total Employees
Year Founded: 2002

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2 Days AgoSaved
In-Office
2 Locations
Security • Cybersecurity
Serve as the primary technical lead for strategic customers—managing escalations, incident response, integrations, and proactive lifecycle recommendations. Liaise with account, support, operations, and engineering teams, deliver executive presentations, plan production changes, and drive process improvements to ensure customer success and product adoption.