Teams at Podium

Serve as the L2 technical escalation for Automotive integrations, troubleshooting Tray.io workflows, APIs, DMS/CRM/POS connections and Podium AI agent behavior. Triage and resolve complex cases, coordinate fixes with Engineering/Product, shadow CSMs to learn dealership workflows, communicate proactively with customers, and recommend automation improvements.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

The SDR will prospect retail businesses to generate leads, conduct high-volume outbound outreach, educate prospects about Podium, and collaborate with Account Executives for demos and pipeline management.