Jobs at Podium

Own end-to-end SaaS onboarding for SMB customers, including data migration, technical configuration, training, activation metrics, troubleshooting, and handoff to Customer Success. Manage multiple concurrent implementations, collaborate with Sales, Product, Support, and Customer Success, resolve risks, and improve onboarding playbooks. The role focuses on migrating legacy customer, job, and history data into Podium’s AI platform while ensuring customers launch successfully and adopt the product.

Own the full SMB sales cycle from prospecting and qualification through negotiation and close. Build pipeline through outbound prospecting and inbound opportunities, conduct discovery calls, deliver tailored product demonstrations, manage customer relationships, maintain accurate CRM records and forecasts, and meet revenue and activity targets. The role includes structured coaching, mentorship, and a pathway to Account Executive 1.

Perform high-volume outbound prospecting to healthcare practice owners and decision-makers via phone, email, and LinkedIn. Qualify opportunities consultatively, book product demonstrations for Account Executives, maintain Salesforce records, exceed meeting and pipeline targets, and partner with AEs to ensure smooth handoffs.

The SDR will prospect retail businesses to generate leads, conduct high-volume outbound outreach, educate prospects about Podium, and collaborate with Account Executives for demos and pipeline management.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

Manage onboarding and ongoing success for an SMB customer portfolio: train multi-location clients, drive product adoption, reduce churn, hit onboarding metrics, build deep stakeholder relationships, and collaborate cross-functionally as a product expert.