Teams at Pine Services Group

Manage end-to-end Acumatica ERP implementations including scoping, solution design, configuration, customisations, reporting, data conversions, end-user training, and post-go-live consulting and support.

Lead end-to-end Microsoft Dynamics 365 Business Central implementations: discovery, scoping, configuration, testing, training, go-live, and post-go-live account management. Support pre-sales activities, run workshops, design solutions, deliver training, and identify follow-on opportunities to grow the practice.

Own post-sale client relationships to retain and grow revenue. Manage client health in HubSpot, identify at-risk customers, run engagement cadences, pursue upsell, handle escalations, oversee onboarding and commercial terms, coordinate with Sales/Delivery/ISVs, and feed advocacy stories to Marketing.