Teams at PEXA Group Limited

Provide AML-focused customer onboarding and support via phone, email and online. Manage AML casework end-to-end, prioritise queues to meet SLAs, collaborate with Risk, Technology and CX, resolve complex enquiries, and identify process improvements to ensure regulatory compliance and high-quality customer outcomes.

The Senior Risk Analyst will manage technology risks by partnering with stakeholders, reviewing controls, analyzing data, supporting incident management, and improving risk governance processes.

The Workforce Planning & Reporting Lead will analyze data to forecast demand, manage workforce planning, and improve operational efficiency in Customer Operations, ensuring effective collaboration with multiple teams.