Pathify
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Edtech
Provides advanced technical support for a SaaS platform, troubleshooting application, integration, authentication, data, SAML SSO, API, and provisioning issues. Serves as the regional escalation point, participates in critical issue response, and leads customer implementations from kickoff through go-live. The role also delivers functional and adoption consulting, technical training, and sales support while coordinating with product, engineering, and account teams.
