Teams at NTT DATA

Performs advanced security monitoring, threat hunting, incident detection and response, malware and network forensics, SIEM tuning, security tool configuration, and client reporting within a 24/7 global Cyber Defense Centre. The role handles security incidents end to end, supports major incident escalations, improves detection and response processes, recommends client system changes, documents best practices, and identifies automation opportunities.

Support the design, configuration, implementation, testing, integration, and enhancement of ServiceNow solutions across ITSM, HRSD, SPM, and ITOM. Participate in requirements workshops, solution documentation, stakeholder collaboration, defect resolution, deployments, and client support. The role involves enterprise transformation projects, platform administration, REST and SOAP integrations, IntegrationHub, MID Server, and ongoing process improvement.

Lead presales and delivery of Microsoft Dynamics 365 ERP (Business Central/F&O) solutions. Drive solution architecture, demos, POCs, and scoping; oversee implementation, data migration, integrations, governance, and AI-enabled ERP initiatives. Mentor consultants, support sales, ensure delivery quality, and develop practice IP, methodology, and thought leadership.