Teams at NCS Group Australia

Lead enterprise Power Platform and AI solution delivery, including discovery workshops, technical architecture, design documentation, development oversight, testing, deployment, production support, presales, and customer training. Mentor consultants, coordinate onshore and offshore teams, plan agile delivery, and develop secure integrations using Apigee X, GCP, Vertex AI, Terraform, and GitLab CI/CD. The role requires strong client engagement, technical communication, prioritization, and travel flexibility.

Design, develop, test, deploy, and optimize enterprise ServiceNow solutions across ITSM, CSM, and CMDB. Build integrations, Scripted REST APIs, and connectors; support platform upgrades; troubleshoot performance; and apply ServiceNow development best practices. The role partners with stakeholders, architects, and engineers to deliver scalable solutions while reducing unnecessary customization and improving platform quality, maintainability, and sustainability.

Leads the Financial Services Industry sales strategy across Victoria and Australia, growing strategic accounts and developing new business across banking, insurance, wealth, and superannuation. Builds executive relationships, creates technology consulting and transformation propositions, manages complex multi-million-dollar pursuits, and drives revenue, margin, and market growth. Partners with consulting and delivery teams and represents the organization with major clients and industry forums.