Teams at Motorola Solutions, Inc.

Provides 24/7 first-line technical support, network and infrastructure monitoring, incident escalation, major incident ownership, customer communication, and incident documentation. The role ensures system uptime, meets service-level agreements, performs proactive system management, and coordinates resolution with internal teams and partners. It requires foundational networking knowledge, ITIL understanding, strong communication, attention to detail, and availability for rotating shifts, nights, weekends, and public holidays.

Provides technical and operational support for IP-based communications infrastructure, including radio, microwave, data networks, servers, firewalls, routers, and switches. Acts as a technical escalation point, performs maintenance and upgrades, develops change and problem-management procedures, maintains system documentation, and supports network design. The role includes 24x7 on-call participation, remote and onsite support, and travel to remote locations.

Build and maintain modern web applications, responsive front ends, and supporting APIs using React, TypeScript, .NET, Azure, and Docker. Responsibilities include architecture, software development, testing, documentation, deployment, troubleshooting, integration, and support. The role requires enterprise engineering experience, Agile delivery, RESTful API knowledge, CI/CD experience, and strong software design skills.