Teams at The Missing Link

Manage existing and new mid-market client relationships, develop account and territory plans, build sales pipelines, and sell complex IT, cloud, cybersecurity, networking, connectivity, consulting, and managed service solutions. The role involves engaging C-level decision-makers, identifying business needs, coordinating with marketing and technical teams, and achieving quarterly and annual sales targets.

Designs, implements, and supports enterprise IAM solutions centered on Okta. Responsibilities include SaaS application onboarding, SAML/OIDC/SCIM integrations, Terraform-based automation, authentication troubleshooting, security governance, documentation, and stakeholder collaboration.

Supports enterprise network and systems infrastructure across Cisco networking, Windows Server, Active Directory, Microsoft 365 identity, endpoint management, monitoring, and ITSM. Responsibilities include troubleshooting, incident and change management, infrastructure migrations, vendor coordination, documentation, and service improvement. The role requires hands-on management of network, identity, server, endpoint, and hybrid infrastructure environments while contributing to modernization initiatives.