Teams at Mimecast

Prospect and qualify potential clients, generate and mature leads, schedule meetings for sales representatives, address objections, and articulate product benefits. The role involves managing leads in Salesforce, answering customer queries, generating opportunities, collaborating with Marketing and Sales, attending industry events, and contributing to regional business growth. Strong communication, phone, relationship-building, resilience, and target-oriented skills are required, with an interest in SaaS, IT, or cybersecurity.

Own the technical sales process from discovery through proof of concept and technical close. Deliver cybersecurity presentations and demonstrations, partner with account teams, run proof-of-value engagements, document opportunities in Salesforce, and enable channel partners through coaching, training, joint selling, and technical content. Support SMB and mid-market customers across Australia and New Zealand while building expertise in email security, insider risk, DLP, security awareness, endpoint protection, and identity management.

Senior Forward Deployed Engineer responsible for diagnosing customer technical issues, building custom scripts and integrations, troubleshooting deployments and performance, contributing code fixes, and improving product adoption. The role partners with customers and internal engineering teams, provides training and documentation, identifies recurring account issues, and feeds customer insights into the product roadmap. Most work is remote under a hybrid office model, with some travel to customer sites.