Jobs at Mimecast

Provides front-desk, facilities, vendor, workplace, financial, health and safety, and employee experience support for Melbourne, Sydney, and Singapore offices. Responsibilities include visitor management, mail and deliveries, catering, office supplies, maintenance coordination, access passes, employee tickets, events, budget and invoice tracking, lease support, audits, workplace inductions, and compliance. The role is fully in-office four days per week in Melbourne and requires close collaboration with HR, IT, Finance, vendors, and global facilities teams.

Senior Forward Deployed Engineer responsible for diagnosing customer technical issues, building custom scripts and integrations, troubleshooting deployments and performance, contributing code fixes, and improving product adoption. The role partners with customers and internal engineering teams, provides training and documentation, identifies recurring account issues, and feeds customer insights into the product roadmap. Most work is remote under a hybrid office model, with some travel to customer sites.