Teams at Microsoft

Leads and develops a team of Account Executives serving corporate accounts. Owns sales strategy, pipeline accuracy, revenue growth, customer relationships, complex negotiations, account planning, partner collaboration, and customer outcomes. Drives adoption of licensing and consumption solutions, coaches teams on industry and solution expertise, and manages recruiting, succession planning, performance, and professional development.

Develop commercial approaches, proposals, and deal strategies for Microsoft customers across Australia and New Zealand. Partner with sales and account teams, lead complex negotiations, assess contracts and profitability, address contractual amendments, and use customer and commercial data to support account planning and cloud growth. Ensure compliant deal execution by applying company policies, regulatory requirements, security standards, and documentation practices.

Lead customer experience transformation engagements involving CRM, CCaaS, contact centers, Power Platform, automation, and AI. Design scalable solution architectures, conduct technical discovery, workshops, demonstrations, and proofs of concept, and advise executive stakeholders. Partner with sales, engineering, partners, and customers throughout the sales cycle. Address integration, security, governance, data, and enterprise architecture while mentoring other Solution Engineers.