Teams at McMillan Shakespeare

Lead digital optimisation across websites, landing pages, and customer journeys. Use analytics, customer insights, A/B testing, personalisation, and content optimisation to improve engagement, conversion, and customer experience. Manage Adobe Experience Platform and MarTech initiatives, translate data into business actions, collaborate with cross-functional stakeholders, and coach a direct report.

Own the end-to-end product vision, roadmap and backlog for Asset Management Services and Onboard Finance. Translate strategy, operational needs and regulatory obligations into prioritized technology outcomes. Drive delivery across matrixed teams, manage risks, dependencies, governance and compliance, and act as trusted partner to senior stakeholders.

Build and lead an SRE practice and enterprise observability platform across Azure hybrid environments. Design observability, automation, IaC and CI/CD integrations, incident management, governance, and reliability engineering practices. Mentor teams, influence architecture, embed SRE across the SDLC, and adopt AI-assisted operations to improve platform robustness and compliance.