Teams at Maurice Blackburn Lawyers

Supports a Wills & Estates legal team by handling client enquiries, managing files, preparing correspondence and bills, liaising with courts and legal professionals, coordinating appointments, processing mail, and completing general administrative tasks. The role requires compassionate client service, strong organisation, attention to detail, sound judgement, effective communication, and the ability to manage competing priorities in a sensitive, fast-paced environment.

Build and grow a network of law-firm partnerships, managing relationships from initial discussions through onboarding and go-live. Lead workshops to identify partner needs, collaborate with AI, UX, technology, and product teams on solutions, negotiate commercial arrangements, and use data to improve performance. Identify new partnership and legal technology opportunities, develop AI-assisted workflows, manage multiple workstreams, and influence stakeholders to accelerate access to legal services.

Own the firm’s AWS architecture, roadmap, governance, and day-to-day operations. Build scalable multi-account foundations with infrastructure as code, improve networking, security, observability, incident response, recovery, CI/CD, and self-service delivery. Develop secure AI-agent environments and agent-assisted monitoring, test for prompt injection and unsafe tool use, automate recurring issues, and reduce cloud costs. Partner with technology and security teams to deliver measurable improvements in reliability, efficiency, security, and operational performance.