Jobs at Maurice Blackburn Lawyers

Supports a Wills & Estates legal team by handling client enquiries, managing files, preparing correspondence and bills, liaising with courts and legal professionals, coordinating appointments, processing mail, and completing general administrative tasks. The role requires compassionate client service, strong organisation, attention to detail, sound judgement, effective communication, and the ability to manage competing priorities in a sensitive, fast-paced environment.

Build and grow a network of law-firm partnerships, managing relationships from initial discussions through onboarding and go-live. Lead workshops to identify partner needs, collaborate with AI, UX, technology, and product teams on solutions, negotiate commercial arrangements, and use data to improve performance. Identify new partnership and legal technology opportunities, develop AI-assisted workflows, manage multiple workstreams, and influence stakeholders to accelerate access to legal services.

Own the firm’s AWS architecture, roadmap, governance, and day-to-day operations. Build scalable multi-account foundations with infrastructure as code, improve networking, security, observability, incident response, recovery, CI/CD, and self-service delivery. Develop secure AI-agent environments and agent-assisted monitoring, test for prompt injection and unsafe tool use, automate recurring issues, and reduce cloud costs. Partner with technology and security teams to deliver measurable improvements in reliability, efficiency, security, and operational performance.

Provides client communication and administrative support for superannuation and insurance claims. Responsibilities include answering enquiries, updating clients, managing case files, preparing correspondence and legal documents, coordinating appointments, processing documentation, and supporting the legal team. The role requires strong organisation, empathy, communication, attention to detail, and the ability to prioritise tasks in a fast-paced environment. Legal experience is not required.

Build and own production applications, APIs, and integrations across the intake technology ecosystem. Partner with users and stakeholders to solve real problems, prototype and deploy new technology, and operate AI agents across the development lifecycle. Maintain quality through automated testing, AI evaluation, security, observability, and CI/CD. Shape architecture and engineering practices while mentoring and developing the wider team.

Designs, tests, and improves AI-enabled legal products by translating legislation and legal advice into workflows, decision logic, prompts, guardrails, and client-friendly content. Reviews AI outputs for legal accuracy, collaborates with product, engineering, design, and marketing teams, consults with clients during validation, identifies automation opportunities, and supports product rollout. Requires an admitted lawyer with a current or obtainable practising certificate and interest in legal technology and innovation.

Lead the development and governance of legal knowledge across Personal Law. Design knowledge assets, playbooks, processes, and AI-enabled tools; collaborate with legal leaders, technology teams, and subject matter experts; and improve consistency, quality, efficiency, and knowledge sharing. The role also involves legal research and drafting, training, stakeholder engagement, facilitation, change management, and embedding best practices into everyday legal practice.