Teams at Mable

Leads People Operations, People Technology, HR services, workforce reporting, and operational improvement. Owns the People technology roadmap, HRIS optimisation, automation, reporting, compliance partnership, employee experience, and shared-services maturity. The role requires direct team leadership, systems transformation experience, strong workforce analytics, senior stakeholder influence, and knowledge of Australian employment legislation.

Lead multiple engineering squads across technical direction, architecture, delivery, and stakeholder management. Mentor squad leaders and engineers, manage engineering team leads, improve engineering practices, monitor delivery efficiency, promote modern development and DevOps practices, and contribute to building a high-quality engineering organization.

Owns the strategy, delivery, and optimization of customer benefits, loyalty, advocacy, and engagement programs. Develops customer perks, referrals, testimonials, reviews, and ambassador initiatives to improve retention, utilization, and commercial outcomes. Partners with CRM, Product, Marketing, Operations, Legal, Risk, Compliance, and external partners. Uses customer insights and performance data to optimize programs, while embedding required customer training, education, and compliance communications.