Teams at Lyrebird Health

Manage a high-volume portfolio of SMB healthcare accounts from onboarding to renewal and expansion. Drive rapid adoption, identify and mitigate churn risk, analyze usage data to prioritize work, lead renewals and upsells, build advocate relationships with clinicians, and feed customer insights into product and implementation teams while improving SMB success playbooks.

The Product Engineering Manager will lead the engineering workflows team, ensuring operational readiness, quality, and stability while driving the delivery of production-grade AI systems in a clinically sensitive environment.

The role involves working closely with the product team to develop and scale features, utilizing full-stack technologies in a fast-paced environment.