Teams at IG Group

Provides frontline support to trading and investment clients across phone, email, web chat, and social media. Resolves product, platform, and trade-related queries; provides execution-only phone dealing; investigates disputes; supports technical issues; discusses financial markets and innovations; and completes audit and administration tasks accurately.

Provides frontline support to global trading and investment clients through phone, email, web chat, and social media. Handles product and platform queries, execution-only phone dealing, trade disputes, technical support, client conversations, audit checks, and administrative tasks. The role includes training and development opportunities in client retention, premium service, and dealing.