Teams at HUB24 Limited

Leads product strategy, discovery, roadmap development, and delivery for three enterprise financial services products. Translates customer, business, and technology needs into scalable initiatives, defines success metrics, manages dependencies and risks, and aligns senior stakeholders. Partners with UX, Engineering, and Delivery teams to improve customer journeys and deliver API-led, data-enabled digital solutions for advisers, accountants, and their clients.

Provide oversight and assurance of material service providers to support Trustee governance and regulatory compliance (SPS 515, CPS 230). Analyse provider reporting and member outcome metrics, conduct desktop and deep-dive reviews, track remediation, support product governance and incident/BCP obligations, prepare reports for management and trustee committees, and contribute to continuous improvement of controls and member communications.

Lead product enablement across myhub, Engage and myprosperity by creating documentation frameworks, reusable templates, reporting rhythms and tooling practices. Improve Productboard hygiene, coach cross-functional teams, optimise enablement tools (Figma, Dovetail, Confluence, Productboard), and ensure discovery context, decision rationale and customer-focused collateral are captured and shared to drive consistent product delivery.