Jobs at Heidi Health

The Account Executive will manage enterprise sales within the Australian healthcare market, build relationships, exceed sales targets, and deliver presentations while working with cross-functional teams.

As a Senior Fullstack Forward Deployed Engineer, you will oversee technical onboarding for enterprise customers, design custom workflows, resolve complex integration issues, and collaborate with product teams to shape development based on customer needs.

The Senior Product Analyst will analyze user behavior, define success metrics, build dashboards, and guide product strategy through data-driven insights.

The Senior DevOps Engineer will enhance GCP platforms, implement networking solutions, automate infrastructure with Terraform, and improve CI/CD pipelines while collaborating with application teams.

The Sales Development Representative will research and prospect healthcare networks, run outbound sales sequences, qualify leads, book discovery calls, and maintain CRM data to support the Account Executive team.

Lead execution of customer email communications: build, QA, schedule and deploy campaigns; manage segmentation and calendars; translate product updates into benefit-led emails; promote events and content; monitor performance, run A/B tests, and optimize engagement while ensuring list hygiene and compliance.

As a Forward Deployed Engineer, you'll lead technical onboarding for enterprise customers, craft custom clinical workflows, and resolve complex issues while enhancing customer independence and contributing to product development.

The Account Executive will drive sales in the Australian market by building relationships with clinicians and healthcare decision-makers, managing sales opportunities, and ensuring sales excellence. Responsibilities include delivering presentations, maintaining a sales pipeline, and collaborating with cross-functional teams.

Design and maintain scalable build systems, develop tools for faster iteration, automate processes, ensure deployment reliability, and collaborate across teams.

The Senior Growth Analyst will manage GTM analytics, define key metrics, conduct in-depth analyses, and provide actionable insights to leadership, enhancing growth strategies.

Manage the end-to-end Order-to-Cash cycle for Heidi, overseeing invoicing, collections, and cash application while leading a team of AR analysts and implementing improvements.

Lead research and development for AI models, solving complex problems in model alignment and performance while mentoring other engineers.

As a Senior AI Engineer, you will design and build backend services for AI-driven products, ensuring performance optimization, security, and reliability while collaborating with other teams.

The Customer Systems Lead will manage and improve the customer systems ecosystem, ensuring seamless integration of data and operational workflows to enhance customer experience in a healthcare context.

Lead the customer relationship lifecycle for major healthcare clients, ensuring successful implementation, adoption, and commercial outcomes while building executive partnerships and managing cross-functional coordination.

As a Senior Application Database Engineer, you will own database infrastructure, design data models, optimize queries, and manage cloud databases using MongoDB Atlas and other technologies.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

Heidi is seeking passionate individuals to join their Talent Community. This Expression of Interest allows potential candidates to express their interest in future roles that match their skills and goals in improving healthcare through technology.

The Customer Success Enablement Lead will improve operational clarity and efficiency across customer-facing teams, build dashboards, streamline workflows, and drive initiatives to enhance customer value and engagement.

The Solutions Engineer conducts technical discovery, designs solutions, supports RFPs, accelerates deals, and manages post-sales processes in healthcare SaaS.