Jobs at Heidi Health

As a Senior Application Database Engineer, you will own database infrastructure, design data models, optimize queries, and manage cloud databases using MongoDB Atlas and other technologies.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

Heidi is seeking passionate individuals to join their Talent Community. This Expression of Interest allows potential candidates to express their interest in future roles that match their skills and goals in improving healthcare through technology.

The Customer Success Enablement Lead will improve operational clarity and efficiency across customer-facing teams, build dashboards, streamline workflows, and drive initiatives to enhance customer value and engagement.

Own product strategy and roadmap for Heidi's integration framework, manage customer-facing enablement, and drive shared infrastructure migration, ensuring integration quality across multiple systems.

The Senior Full Stack Engineer will design and develop user-facing features for AI-powered healthcare products, focusing on user experience and performance while collaborating with engineers and designers.

The Account Executive will manage enterprise sales within the Australian healthcare market, build relationships, exceed sales targets, and deliver presentations while working with cross-functional teams.

As a Junior Brand Designer, you'll create visual assets for web and products, collaborate with teams, and support design evolution while experimenting with various techniques.

As a Senior Fullstack Forward Deployed Engineer, you will oversee technical onboarding for enterprise customers, design custom workflows, resolve complex integration issues, and collaborate with product teams to shape development based on customer needs.

As a People Intern, you'll support the People Operations team with onboarding, employee data maintenance, and improve HR processes while engaging in global projects.

The Sales Development Representative will research and prospect healthcare networks, run outbound sales sequences, qualify leads, book discovery calls, and maintain CRM data to support the Account Executive team.

Join Heidi's legal team as Junior/Mid Legal Counsel, providing legal support across contracts, compliance, and regulation in healthcare technology.

Lead execution of customer email communications: build, QA, schedule and deploy campaigns; manage segmentation and calendars; translate product updates into benefit-led emails; promote events and content; monitor performance, run A/B tests, and optimize engagement while ensuring list hygiene and compliance.

As a Forward Deployed Engineer, you'll lead technical onboarding for enterprise customers, craft custom clinical workflows, and resolve complex issues while enhancing customer independence and contributing to product development.

The Account Executive will drive sales in the Australian market by building relationships with clinicians and healthcare decision-makers, managing sales opportunities, and ensuring sales excellence. Responsibilities include delivering presentations, maintaining a sales pipeline, and collaborating with cross-functional teams.

As a Senior Site Reliability Engineer, you will enhance operational reliability, participate in incident response, improve system observability, and automate operational tasks while collaborating with engineers to maintain production systems.

Design and maintain scalable build systems, develop tools for faster iteration, automate processes, ensure deployment reliability, and collaborate across teams.

Manage the end-to-end Order-to-Cash cycle for Heidi, overseeing invoicing, collections, and cash application while leading a team of AR analysts and implementing improvements.

Lead research and development for AI models, solving complex problems in model alignment and performance while mentoring other engineers.

As a Senior AI Engineer, you will design and build backend services for AI-driven products, ensuring performance optimization, security, and reliability while collaborating with other teams.