Teams at Genesys

Responsible for planning, executing, optimizing, and reporting on digital marketing programs in ANZ & India, focusing on lead generation, account engagement, and pipeline contribution.

The Customer Success Director drives customer value across enterprise accounts, ensuring retention, expansion, and execution of strategies to meet business objectives. The role requires collaboration with internal teams to enhance the customer experience and implement solutions for growth and transformation.

As a Forward Deployed Engineer, you'll lead AI transformation for strategic customers, integrating solutions to enhance customer experience through design, prototypes, and optimizations.