Jobs at Genesys

Leads enterprise workforce management consulting engagements from discovery through implementation and adoption. Advises executives and operational leaders on forecasting, capacity planning, scheduling, workforce optimization, ROI, cost control, and employee experience. Develops transformation roadmaps, manages stakeholder change, supports sales teams, demonstrates WEM capabilities, and ensures practical delivery. Collaborates with product teams on user stories and epics while managing multiple global customer engagements and maintaining delivery quality.

Lead ANZ new-business sales for Genesys: build and execute go-to-market strategy, manage Account Executives, hit multimillion-dollar revenue targets, develop C-level relationships, recruit and coach top talent, align cross-functional teams, and represent Genesys in the CX and SaaS markets.