Teams at Epicor

Provide Tier 2 cloud production support for Azure-hosted applications and infrastructure. Triage and resolve incidents across app, DB, network, and infra; support containers/Kubernetes, CI/CD deployments, and SQL troubleshooting; manage incidents in ServiceNow; create operational docs and support occasional scheduled weekend activities.

The Senior Solutions Engineer will train team members, design technical solutions, deliver client presentations, and drive sales initiatives, facilitating business growth.