Teams at EML Group

Manage a portfolio of Victorian workers compensation claims end-to-end, providing empathetic, customer-focused service, conducting case reviews and meetings, ensuring legislative compliance, and supporting injured workers' recovery and return-to-work outcomes.

Manage superannuation and life insurance claims including TPD, IP, terminal illness and death benefits. Ensure legislative and fund-rule compliance, communicate compassionately with members and beneficiaries, collaborate with internal teams, and implement claims management strategies to achieve optimal member outcomes.

Manage a portfolio of workers compensation claims, develop and implement strategies to minimise costs, assess liability and entitlements under SRC, liaise with stakeholders, support injured workers' recovery and return-to-work, provide reporting, and coach/escalate within the team.