Jobs at EML Group

Manage a portfolio of Victorian workers compensation claims end-to-end, providing empathetic, customer-focused service, conducting case reviews and meetings, ensuring legislative compliance, and supporting injured workers' recovery and return-to-work outcomes.

Manage superannuation and life insurance claims including TPD, IP, terminal illness and death benefits. Ensure legislative and fund-rule compliance, communicate compassionately with members and beneficiaries, collaborate with internal teams, and implement claims management strategies to achieve optimal member outcomes.

Manage a portfolio of workers compensation claims, develop and implement strategies to minimise costs, assess liability and entitlements under SRC, liaise with stakeholders, support injured workers' recovery and return-to-work, provide reporting, and coach/escalate within the team.

The Technical Specialist provides guidance and training related to the SRC Act, supports case management, and optimizes recovery outcomes for employees.

Manage workers compensation claims to support return-to-work journeys, collaborate with stakeholders, mentor colleagues, and ensure compliance with regulations.

Provide technical guidance and coaching for Group Life Insurance and Superannuation claims (TPD, Income Protection, Terminal Illness). Partner with case managers, team leaders and insurers to ensure compliance, quality assurance, process improvements and excellent customer outcomes.

Manage a caseload of long-term workers' compensation claims, supporting clients' recovery and independence. Provide empathetic, customer-focused case management, conduct reviews and meetings, ensure legislative compliance, deliver clear information on claims and entitlements, and coordinate end-to-end outcomes for stakeholders.

Manage a portfolio of workers' compensation claims in Melbourne, guiding injured workers through recovery and return-to-work. Provide empathetic, customer-focused service, conduct case reviews and meetings, ensure compliance with legislation, and deliver end-to-end outcomes. Role includes comprehensive training, ongoing development, and partial work-from-home after training.

As a Technical Specialist, you will provide technical support regarding Victorian workers compensation claims, coach team members, and ensure compliance with legislative guidelines while enhancing overall claims management practices.