Teams at EatClub

The Account Manager will build relationships with Mandarin-speaking restaurant owners, monitor performance, reduce churn, and optimize partner growth, balancing field visits with desk-based planning.

The Venue Partner Manager drives venue engagement, focusing on retention, growth, onboarding, and customer success through structured support and data-driven strategies.

As a CX Operations Specialist, you will build and maintain Zendesk automations, manage knowledge base updates, and ensure accurate reporting while working with AI tools to enhance support operations.