Teams at DNV

Monitors technical review and certification processes, ensuring compliance with NDIS scheme requirements, accurate system records, timely submissions, and customer satisfaction. Updates JASANZ and NGPS systems, tracks payments and contractual obligations, follows up with customers and auditors, responds to technical review queries, and supports teams as an NGPS super-user. The role also contributes to process improvement, including implementation of upfront payment procedures and other administrative initiatives.

Develops and expands accounts for certification and training services, generates new business, manages key client relationships, negotiates contracts, and drives sales targets. The role also supports customer retention, partner networks, local events, and administration of the training LMS, including course scheduling, sales monitoring, and certificate issuance.