Teams at Connecteam

Engage existing Australian customers through calls, email, and social outreach to identify upsell opportunities, prospect high-potential accounts, and book qualified demos for Expansion Account Managers. Maintain accurate HubSpot CRM records, collaborate with Account Management, test segmented outreach strategies, and provide insights to improve lead quality and expansion pipeline. The role requires strong communication, technical aptitude, resilience, and comfort working in a fast-paced, target-driven hybrid environment.

The Account Manager is responsible for upselling and cross-selling to existing customers, managing their own sales pipeline, collaborating with SDR and CSM teams, and analyzing customer data to identify expansion opportunities. They should have strong relationship skills and the ability to thrive in a high-pressure environment.

Drive expansion within existing customers through upselling and cross-selling. Own a quota, manage full sales cycle and pipeline, analyze customer data to find opportunities, collaborate with SDR and CSM teams, act as product expert, and deliver exceptional customer-facing service in a fast-paced hybrid environment.