Teams at Computershare

Processes securityholder transactions and account maintenance requests accurately and within service levels. Reviews documentation, updates personal, banking, tax, and other records, manages complex transactions including deceased and bankrupt estates, ensures compliance with Australian legislation and ASIC regulations, investigates processing queries, coordinates correspondence, and supports continuous process improvement and customer-focused outcomes.

Perform daily, weekly, and monthly bank account reconciliations; investigate and resolve discrepancies; manage reconciling items; prepare reports; maintain documentation; liaise with stakeholders and banking partners; ensure compliance with controls and regulatory requirements; and support process improvement and system testing.

Maintain and improve the ANZ compliance risk framework, monitor regulatory and industry requirements, assess and mitigate compliance risks, update policies, deliver training, prepare reports, advise business units, and support regulatory inquiries. The role collaborates with Compliance, Risk, Legal, auditors, regulators, and international stakeholders while ensuring compliance with Privacy, AML, AFSL, and ASX/NSX frameworks.