Teams at Civica

Hands-on Engineering Manager leading a team of 4–6 engineers while contributing technically. Responsibilities include coaching, Agile/Scrum delivery, software design and coding practices, roadmap planning, stakeholder communication, quality improvement, and delivery metrics. The role requires full-stack development, cloud-based SaaS experience, web and API development, DevOps and SRE knowledge, and experience with testing and automation.

Own complex software features end to end, from architecture and development through testing, deployment, and production support. Build scalable full-stack solutions with C#, .NET, and React while contributing to cloud-native delivery, CI/CD, observability, automated testing, security, and technical decision-making. Collaborate with product, design, and stakeholders, resolve technical risks, use AI-assisted engineering tools responsibly, and mentor or share knowledge with other engineers.

Deliver software implementation, consulting, training, troubleshooting, and support services for Civica Altitude across local government customers in Australia and New Zealand. Analyze council processes, redesign workflows, resolve escalated issues, document solutions, and provide expert guidance on rates administration, debt recovery, customer enquiries, financial administration, legislation, and compliance. Collaborate with internal teams, meet project targets, support product improvements, and build strong customer relationships.