Teams at CFC

Technical Business Analyst transitioning from software engineering into a product-focused role. Responsibilities include gathering and documenting requirements, supporting product roadmaps, modeling processes, evaluating technology solutions, identifying risks and business impacts, contributing to technical design and development, and translating technical concepts for business stakeholders.

Supports CFC’s digital underwriting platform by responding to broker enquiries through live chat and digital channels, managing submissions, issuing policies and related documentation, handling referrals and quotations, following up outstanding items, and conducting daily risk reviews. The role also gathers broker feedback, supports portfolio profitability, and performs administrative tasks while delivering accurate, timely, and professional service.

Handle professional liability, management liability, D&O, and E&O claims from notification through settlement. Responsibilities include reserving, third-party recoveries, vendor coordination, stakeholder communication, claims administration, management reporting, regulatory compliance, and identifying claims trends. The role collaborates with underwriters, finance, IT, product teams, legal providers, forensic specialists, brokers, and policyholders to deliver timely, cost-effective claims service.