Teams at Cardinal Health

Administers and architects IBM i environments across IBM Power Systems, managing partitions, upgrades, backups, disaster recovery, high availability, security, performance, storage, and integrations. Develops automation with CL, SQL, and RPG; supports IBM MQ, APIs, cloud platforms, and open-source technologies. Serves as the highest technical escalation point, leads root-cause analysis, participates in on-call support, and manages infrastructure changes, modernization initiatives, documentation, and compliance.

Supervises exception management and business support activities within Revenue Management. Develops and monitors pricing recommendations, guardrails, and margin-enhancement programs; analyzes data, deal economics, and pricing strategies; manages pricing processes, systems, controls, audits, chargebacks, rebates, and fees. Collaborates with IT, Marketing, Finance, and other functions to implement process and system improvements and communicates pricing insights and profitability opportunities.

Manages customer order management and revenue cycle operations across reimbursement, claims, prior authorization, accounts receivable, and insurance verification. Supervises multiple teams, drives productivity, collections, quality, denial reduction, compliance, and customer experience metrics. Develops operational strategies, leads workforce planning and employee development, resolves complex cross-functional issues, uses reporting and analytics for root cause analysis, and oversees continuous improvement initiatives.