Teams at Block

The Business Development Manager will define and execute partnership strategies to expand Square's distribution via reseller partnerships, focusing on measurable customer acquisition and revenue growth.

Manage a portfolio of SMB merchants to retain and grow accounts through consultative relationships, product adoption, upsells, and cross-functional advocacy. Deliver measurable outcomes, coach businesses, and drive expansion while representing merchant needs internally.

Partner with SMB merchants to reduce churn and drive contract adoption. Deploy retention strategies, negotiate to resolve churn risks, surface product and competitive insights, and collaborate cross-functionally to grow long-term customer value.