Block
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Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead a team of content specialists to develop and manage support documentation, aligning strategies with cross-functional stakeholders to enhance efficiency and customer experience.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Recruiting Programs Specialist, coordinate recruiting operations and interview scheduling, ensuring data accuracy and compliance while enhancing candidate experience across global regions.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage the SMB Customer Service Merchant experience, ensuring service delivery and quality standards while driving improvements and collaborating with various teams.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Customer Service Group Lead will manage the consumer experience team, ensuring high service levels, partner relationships, and process improvements while coaching and mentoring staff.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The CRM Product Owner will design and create enterprise solutions for Afterpay, focusing on sales workflows, technology investments, and collaboration with various teams to improve efficiency and internal tools.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Product Counsel will provide legal guidance for Square and Afterpay, ensure compliance with Australian laws, and support innovative product development using AI tools.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Seller Onboarding Specialist guides Australian merchants through the onboarding process, ensuring they leverage Square's platform effectively while managing multiple projects and improving offerings.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Machine Learning Engineer at Block, you will build AI-powered solutions, collaborate with teams, mentor engineers, and drive system improvements while focusing on customer needs.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The role involves creating outbound sales strategies, sourcing leads, conducting prospect calls, and closing complex deals in the Square ecosystem. Success requires effective communication and collaboration with various teams to achieve sales goals.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As an Operations Support Officer, you will handle customer inquiries regarding collections, provide hardship solutions, and manage disputes while adhering to policies and regulations.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Sales Development Representative will contact leads, qualify them, and set appointments for the Sales team, emphasizing Square's products and services. Responsibilities include managing a lead pipeline and providing first impressions of Square during onboarding.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead a team handling external complaints, ensure compliance with regulations, analyze complaint data, and maintain strong stakeholder engagement to enhance customer experience.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Writer will create and maintain product documentation, optimize content for the Australian market, and collaborate with cross-functional teams to improve the seller experience and support service initiatives.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Strategic Retail Partner Manager is responsible for driving awareness and sales of Square hardware through retail channels in Australia, managing partnerships, and optimizing strategies for revenue growth.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Retail Merchandising Manager will develop in-store merchandising strategies for Square's hardware, manage vendor relationships, and oversee retail campaigns and training.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Learning Specialist delivers learning solutions and performance support for Customer Success teams, focusing on training delivery, coaching, and content development.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Responsible for designing, building, and operating CI infrastructure to improve developer experience. You will lead projects and mentor engineers while collaborating across teams to optimize resources and enhance security.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Business Development Representative will identify potential Square sellers, promote Square's business solutions, and document opportunities to pass to the Account Executive team.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Staff Software Engineer on the Bitcoin Platform Trading team, you will design and operate systems supporting CashApp and Square's Bitcoin transactions, delivering technical solutions and driving innovation.
